For organizations operating at scale that can't afford generic solutions. Dedicated infrastructure, exclusive implementation, and an architecture designed around your real operation.
Your organization operates on instances physically separated from the rest. No shared resources, no neighbors affecting your performance, no security compromises.
We deploy VURAOS on cloud instances exclusively dedicated to your organization. Your data never touches shared infrastructure.
Separate Postgres schema, automated backups, and full control over the retention and access of your operation's data.
Inter-service traffic encrypted in transit and at rest. Private VPC configurable according to your compliance requirements.
Multi-zone architecture with automatic failover, custom SLA per contract, and 24-hour active monitoring.
Sentinel is not a product that activates on its own. Every implementation is an engineering project in itself: we map your operation, design the architecture, and deploy it alongside your technical team with full-stack support from day one.
We map systems, channels, internal processes, and pain points before writing a single line of configuration.
Agent map, routing flows, and escalation logic designed around your real volume and specific use cases.
VURAOS engineers work directly with your team throughout implementation and the first weeks of operation.
Implementation plan with measurable milestones: functional MVP, first brand in production, full rollout to all teams.
We connect VURAOS to your existing stack with logic tailored to your fields, states, and processes — not generic connectors that require adaptation on your side.
Google Sheets, Airtable, Odoo and proprietary software via webhooks or API — with field mapping for states and opportunities.
Native integration with WhatsApp Business API, proprietary inboxes, cloud telephony (Twilio, Vonage), and any active communication channel.
SDK available in Python, Node.js, and REST. Configurable events and webhooks to connect VURAOS to any internal or external system.
Continuous export of events, metrics, and conversation logs to BigQuery, Snowflake, Redshift, or your existing data stack.
Sentinel is not a fixed snapshot. Your architecture evolves with the business: new channels, new agents, new integrations — all without operational friction.
We add specialized agents (collections, pre-qualification, post-sale support) to your existing architecture without interrupting active operations.
We add new communication channels (Instagram DM, Messenger, IP voice, SMS) to your omnichannel architecture as your operation needs them.
When we improve the underlying AI models, updates are applied to your instance with zero-downtime and prior validation in staging.
We deliver complete technical documentation of your architecture and train your internal team to operate and scale the platform autonomously.
An assigned VURAOS team closely monitors your platform's performance and executes periodic improvements without you having to request them.
A dedicated platform engineer and account manager who know your architecture and respond with real context, not generic tickets.
Monthly or quarterly sessions to review metrics, adjust flows, optimize models, and plan the incorporation of new capabilities.
Real-time alerts, AI-human handover protocols, and contingency plans defined before go-live for every critical scenario.
Direct path to product and engineering when structural needs are detected. No intermediate support levels.
We coordinate a free technical meeting. Tell us your context and within 2 business hours someone from the team will reach out.