A plan for
every stage of your business

Every plan includes a monthly credit allowance. Credits are consumed based on the action: sending an AI message, replying with voice, sending an email, an AI call, a web search, etc. When you pick the model or service inside the platform you'll see exactly how much each one consumes. You pay only for what you use and pick the level at any moment.

Real consumption depends on three variables: the AI model you pick (more powerful = more credits), the length of messages and conversations, and the services you activate (natural voice, calls, deep search). Inside the platform you have a real-time meter with breakdown by category — you'll always know how much you used, on what, and how much is left until the end of the cycle.

Two options: buy a one-time extra pack ($12 to $120) that gets added to your balance, or upgrade to a higher plan. If you upgrade before the end of the cycle, the active pack credits are preserved in the new plan. Plan credits renew automatically every month — unused ones don't roll over, except in Sentinel plans where it can be negotiated.

Yes, we ask for a card to activate the trial but nothing is charged during those 14 days. If you cancel before day 14, no charge is made. If you continue, the chosen plan gets charged automatically. This lets us reserve your account and credits without risk of abuse.

No. All paid plans include unlimited CRM contacts. What we meter is real consumption in messages, voice and campaigns — not the size of your contact base. This sets us apart from platforms like HubSpot or ActiveCampaign that penalize your growth.

Sending campaigns doesn't use VURAOS credits: each plan includes a monthly amount of WhatsApp bulk messages (Starter 5,000, Growth 25,000, Scale and Sentinel unlimited). What still applies is Meta's cost: WhatsApp charges each template message (marketing, utility or authentication) directly to your WhatsApp Business account, with your payment method, based on country and category — with no markup from us. When your customers reply and the AI agent answers, that does use credits, like any conversation.

Yes. You can switch AI model, voice or service as many times as you want from your agent's settings. No penalty for switching — cost is calculated based on the model you're using at each moment. This lets a client start cheap with base models and upgrade to Sonnet or Opus only when needed.

It depends on your plan, and the gap is real: Starter comes with 10 fast, low-cost models (Haiku 4.5, GPT-6 Luna, Nova Micro, DeepSeek V3.2), Growth adds 15 mid-range ones (Claude Sonnet 5, GPT-6 Sol, Grok 4.6, Llama 4 Maverick, DeepSeek R1) and Scale unlocks the full catalogue of 38, with the most powerful there is: Claude Opus 5.5, GPT-6 Astra, GLM 5 and Mistral Large 3. Within your plan you pick the model per skill, and credits do the rest: a more powerful one consumes more per message, so you decide the balance between quality and consumption. The catalogue is updated with new versions as they ship.

Yes, upgrade or downgrade whenever you want from your dashboard. Upgrades apply immediately with proration on the next invoice. Downgrades apply at the end of the current cycle so you make the most of what you've paid. No penalties or minimum periods.

Sentinel is our enterprise tier for large operations: optional dedicated infrastructure, full white-label with custom domain, custom SLA per contract, dedicated customer success manager, manual billing with negotiable terms. Designed for companies with +500k messages/month or strict compliance/security requirements. 100% custom quote — no public price because each case is different.

Credit and debit cards (Visa, Mastercard, Amex) processed via Stripe over an encrypted connection (SSL/TLS). For Sentinel we coordinate bank transfers, monthly invoicing, or annual agreements with special terms. Annual billing is supported with a 20% discount equivalent to 2.4 months free over the monthly rate.

The 14-day trial is the way to try risk-free. Once the subscription is active, payments are non-refundable, but you can cancel anytime — the plan stays active until the end of the billed cycle and then doesn't renew. Extra credit packs are also non-refundable but are preserved until their natural expiration.